September 10, 2008

No matter where Iím at I canít pretend Iíve found something better than where Iíve been

Dear Verizon Wireless,

I have lived in the same proximity for the last four years and it wasn't until I upgraded to the "fabulous" EnV2 that I had problems.

Ridiculous numbers of dropped calls. And never in the same place twice. I'm talking like 4 dropped calls during one conversation.

You replaced my phone, it still doesn't work.

You moved me to tier two tech support, it took over a week to get a response when you promised 24-48 hours.

The answer - marginal coverage area.

Are you fucking kidding me?

I've lived here for four years with no problems and now, after I get one of your "high end phones," you want be to believe that part of the Washington metro area - in which you have repeaters in even the metro tunnels - is really a marginal coverage area?!?

Bite me, Verizon

Posted by Princess Cat at September 10, 2008 06:58 PM @ 06:58 PM in What the Crap? // Permalink | TrackBack

What ever you do, don't "upgrade" to ATT. I have the damn highest end Blackberry they make and I can stand 20 feet from a cell tower with the phone showing 5 bars and drop calls every 5 minutes. I also get email delivered anywhere from 12 to 24 hours after it is sent.

I'm thinking serious about throwing this $800+ phone in the lake and switching to a Jitterbug. I have a friend that uses a Jitterbug and it's as clear as a sunny day talking on it and I've never had it drop a call once.



Posted by: Assrot at September 15, 2008 05:35 PM